At Mesh Sleeve Shop, we craft every UK 8-28 garment to celebrate your curves with confidence. But we understand that sometimes you need to adjust your choices – that’s why we’ve designed our returns process to be as flexible as our signature stretch fabrics.

Key Details:

  • 15-day return window from delivery date
  • Free returns for UK customers (international returns bear shipping costs)
  • Full refunds or exchanges available
  • Original tags must be attached and items unworn

Our Simple 3-Step Return Process

1. Initiate Your Return

Email our Derby-based customer care team at [email protected] within 15 days of receiving your order. Use our template below to ensure we have all needed details:

Subject: Return Request for Order #[Your Order Number] Dear Mesh Sleeve Shop Team, I’d like to request a return/exchange for my recent order #[Your Order Number]. Details: – Item(s) for return: [Product Name, Size] – Reason: [Fit/Quality/Other] – Preferred resolution: [Refund/Exchange to Size XX] I confirm the items are unworn with original tags attached. Best regards, [Your Full Name] [Your Order Number] [Your Contact Email]

2. Package & Ship

Once approved, you’ll receive return instructions. Please include:

  • Items in original condition (unworn, unwashed with tags)
  • Original packaging if possible
  • Completed returns form (included in your original shipment)

Return Address:
Mesh Sleeve Shop Returns
13 Copecastle Square
Derby, GB DE1R 5XD

3. Receive Your Resolution

We process returns within 3-5 business days of receipt. You’ll receive email confirmation when:

  • Refunds: Issued to your original payment method (Visa, MasterCard, JCB, or PayPal) within 5-10 business days
  • Exchanges: Your new size ships via your original delivery method

Special Considerations

Like our carefully constructed seams, we’ve designed exceptions with care:

  • Final Sale Items: Occasionally marked Plus Size sample sale pieces are non-returnable (clearly labeled in product descriptions)
  • Personalized Items: Monogrammed or altered garments cannot be returned
  • International Returns: Customers outside the UK are responsible for return shipping costs and any customs fees

Curve Confidence Tip: Unsure about sizing? Our Derby team speaks the language of solutions! Email us before ordering for size recommendations based on our UK 8-28 fit expertise.

Exchange Options

Prefer a different size from our inclusive range? We offer:

  • Priority processing for exchanges
  • Size recommendations based on your initial fit feedback
  • Price adjustments if exchanging for a higher-value item

For any questions, our team celebrates solutions at [email protected]. We’re committed to making your Mesh Sleeve Shop experience as comfortable as our curve-flattering designs.