At Mesh Sleeve Shop, we celebrate every curve with our UK 8-28 size range. Just as our garments are designed for flexibility, our shipping and returns processes are created for your convenience.
Shipping Information
Order Processing
We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options
We offer two shipping methods to suit your needs:
- Standard Shipping (£12.95) – via DHL or FedEx with delivery in 10-15 business days after dispatch
- Free Shipping – via EMS for orders over £50 with delivery in 15-25 business days after dispatch
Note: We currently ship worldwide except to certain Asian countries and remote areas. During peak seasons, delivery times may be slightly extended.
Easy Returns & Exchanges
We want you to love your Mesh Sleeve Shop purchase. If you need to return or exchange an item, our process is simple and straightforward.
Return Policy Overview
- 15-day return window from delivery date
- Free returns for UK customers (international customers pay return shipping)
- Full refunds or exchanges available
- Items must be unworn with original tags attached
Items That Cannot Be Returned
To maintain quality for all our customers, we cannot accept returns on:
- Final sale items (clearly marked in product descriptions, often Plus Size sample sale pieces)
- Personalized or altered garments (including monogrammed items)
Our Simple 3-Step Return Process
1. Initiate Your Return
Email our Derby-based customer care team at [email protected] within 15 days of receiving your order. Use this template to ensure we have all needed details:
Subject: Return Request for Order #[Your Order Number]
Dear Mesh Sleeve Shop Team,
I’d like to request a return/exchange for my recent order #[Your Order Number].
Details:
– Item(s) for return: [Product Name, Size] – Reason: [Fit/Quality/Other] – Preferred resolution: [Refund/Exchange to Size XX]
I confirm the items are unworn with original tags attached.
Best regards,
[Your Full Name] [Your Order Number] [Your Contact Email]
2. Package & Ship
Once approved, you’ll receive return instructions. Please include:
- Items in original condition (unworn, unwashed with tags)
- Original packaging if possible
- Completed returns form (included in your original shipment)
Return Address:
Mesh Sleeve Shop Returns
13 Copecastle Square
Derby, GB DE1R 5XD
3. Receive Your Resolution
We process returns within 3-5 business days of receipt. You’ll receive email confirmation when:
- Refunds: Issued to your original payment method (Visa, MasterCard, JCB, or PayPal) within 5-10 business days
- Exchanges: Your new size ships via your original delivery method
Exchange Options
Prefer a different size from our inclusive UK 8-28 range? We offer:
- Priority processing for exchanges
- Size recommendations based on your initial fit feedback
- Price adjustments if exchanging for a higher-value item
Curve Confidence Tip
Unsure about sizing? Our Derby team speaks the language of solutions! Email us before ordering for size recommendations based on our UK 8-28 fit expertise.
International Returns
Customers outside the UK are responsible for:
- Return shipping costs
- Any customs fees associated with the return
We recommend using a tracked shipping method and retaining your proof of postage.
Need Help?
Our customer care team celebrates solutions! Contact us at [email protected] for any questions about shipping or returns.
We’re committed to making your Mesh Sleeve Shop experience as comfortable as our curve-flattering designs.